Forum Discussion

3 years ago

Solved

Madden 24 beta won't launch

I installed the Madden 24 beta today and the game wont launch. EA app is up to date. EA Anti cheat loads twice, then gives an error: EA AntiCheat Service encountered an error. Please restart the g...

DayaGirl
3 years ago
@azcarguy13 FIX !!!!

Thanks to @Supah_RekT from Reddit . I was able to launch Madden 24 ! You have to enable secure boot in your bios !!

DayaGirl

3 years ago

@azcarguy13 FIX !!!!

Thanks to @Supah_RekT from Reddit . I was able to launch Madden 24 ! You have to enable secure boot in your bios !!

EA_Barry
Community Manager
3 years ago
@DayaGirl @azcarguy13 @BradyQuinn1010 @reconstructdead

If you are still seeing an issue with anti-cheat, check the following page for info and troubleshooting steps:

https://help.ea.com/en/help/pc/ea-anticheat/

Thanks.
- BloodyIrish
  3 years ago
  Mine wont launch. The Anti-cheat splash pops up twice, then it just stops.
  
  Secure boot is enabled. Have uninstalled and reinstalled.
  - EA_Illium
    EA Staff (Retired)
    3 years ago
    Hi @BloodyIrish
    
    Can you confirm it shows as enabled by checking through windows powershell?
    
    Open Powershell as admin
    
    Windows key -> type 'powershell' -> Run as Administrator
    
    In the window that comes up, type: Confirm-SecureBootUEFI
    
    If it shows as true and you keep running into issues with it crashing and going back to EA App let us know, or if shows false try reenabling it in your BIOS.
    
    Cheers!
seamansmark
3 years ago
Where do I have to go in the bios at?