Forum Discussion

2 years ago

Madden 24 PC - Black Screen Immediately Upon Selecting a Game Mode

Hi everyone. I just downloaded Madden 24 on PC as I don’t have a console anymore but wanted to go back to being a madden junkie. I was able to load the game up and browse the menu no problem. However...

EA_Barry

Community Manager

2 years ago

@kdbanss

Make 100% sure your display is connected to your video card and not the motherboard video output
Download and install all available Windows Updates
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Check your machine meets the below requirements:

Windows minimum requirements
OS: Win10
Processor (AMD): AMD Ryzen 5 1600
Processor (Intel): Intel Core i5 6700k*(4-cores; 8-threads)
Memory: 10GB RAM
Graphics card (AMD): AMD Radeon RX 570
Graphics card (NVIDIA): NVIDIA GeForce GTX 1050 Ti
DirectX: DX12
Online Connection Requirements: Broadband
Hard-drive space: 50GB

Thanks.

SidneyDeane12

Rising Scout

2 years ago

@EA_Barry Interesting, this thread got a reply in 13 hours with no comments yet the SSKO thread been up almost 3 days with multiple comments and y'all EA clowns couldn't be bothered to reply to that one?

https://answers.ea.com/t5/General-Discussion-Updates-News/Superstar-KO-down/m-p/13243596

kdbanss
2 years ago
At least you could play the game stop hating when your situation could be worse. But it don’t even matter because what he said didn’t work.
- kdbanss
  2 years ago
  @SidneyDeane12