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SimEurocat's avatar
SimEurocat
New Traveler
2 years ago

Madden 24 pc memory leak?

I've been having an issue for a while now and need to see if anyone else is dealing with it. 

On the PC side of things, it would seem that there is a memory leak or something that mimics it a quite a bit. From the surface it would seem that M24 is just fine with the game looking and playing the way that it does. However, I've been trying to record my games with OBS and am having great difficulty getting a clean recording. For the first few minutes of the recording, the game looks and plays normally. About 6-7 minutes in and I can see small micro-stutters in my recordings both when I can see it in the OBS preview screen and in the playback of the recording in VLC. 

Then at about 11-12 mintues I have a stuttering mess on my hands. Now I tried to recreate the stuttering issue in other games and just recording my screen using You Tube footage as the source. I have found no other source that will duplicate the micro-stuttering as I have when I record my M24 game footage. Thus my belief that it has to be a Madden thing. I remember having this issue to a smaller degree in years past with the Madden series. 

I need to find out if others are having this problem as well and if they are has anyone found a solution to the problem that they can share?  

Please help and thank you for reading this lengthy post. 

7 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @simeurocat 

    Thanks for taking a moment to reach out to the Madden NFL community on Answers HQ, and letting us know what you are seeing in Madden NFL 24. 

    When you have a moment we can try the following:

    Cheers, 

  • SimEurocat's avatar
    SimEurocat
    New Traveler
    2 years ago

    A appreciate the repy and the suggestions. I tried them all in order and I still get the stuttering in my recordings. It's the only game that does this to me. I can even play and record other EA App games with no stuttering in my recordings. I just don't understand why M24 is the only game that reacts this way. 

    Please help!

  • SimEurocat's avatar
    SimEurocat
    New Traveler
    2 years ago

    I just recorded a 30 min video of PGA Tour off the EA App and there was no stuttering or jittering at all. I also decided to record a show off netflix just to see what would happen. No stuttering or jittering in a 43 min recording. This makes me wonder if it just isn't Madden 24 since it's the only program that I record that I have this issue with. 

    I can hardly believe of all the Madden 24 on PC owners out there that someone isn't having the same issue?  I understand that not everyone records their games but still, there has to be someone. Right?  Please help!!!

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @simeurocat 

    Thanks for trying those steps, Would it be possible to get the following information?

     

    • Client:
    • EA ID (Gamertag):
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag and an EA app Error ID

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!

  • SimEurocat's avatar
    SimEurocat
    New Traveler
    2 years ago

    Still no further information?  I would come to the conclusion that it is just my pc, but there are others that have this issue as well. 

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