Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHey Everyone,
Thanks for letting us know about running into issues with Crossplay on PC.
If you are still not seeing crossplay matches please let us know the following:
Would it be possible to get more information on this?
- Client:
- EA ID:
- Are you getting an error message?
- Which modes does this happen in?
- Are you trying to join a friend, or play with a random player?
- Does this happen to any other account on the device?
- What type of network are you using? (Wired, Wireless, Hotspot)
- Is anything else happening?
- Please share any steps you've tried to far to resolve the issue:
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag and an EA app Error ID
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
2 years ago
- Client: steam
- EA ID: same as this account
- Are you getting an error message?: No
- Which modes does this happen in?: H2H regs
- Are you trying to join a friend, or play with a random player?: Random players are all PC
- Does this happen to any other account on the device?: I only have 1 account
- What type of network are you using? (Wired, Wireless, Hotspot): Wireless
- Is anything else happening?: Never once connected to a console player
- Please share any steps you've tried to far to resolve the issue: Crossplay on, verifying integrity of game files
Can this issue please be solved. Only matching up against the same people over again in a row is not fun, what is the point of having crossplay if it cant be used.