Forum Discussion

Gun2Gun543's avatar
Gun2Gun543
2 years ago

PLAYERS DISAPPEARED M24 Franchise

Made it to the playoffs year 3. Magically all of my superstars disappeared when I made it to the playoffs in franchise mode as head coach. They're still on the team. Still in the depth chart. Not inj...
franchise
EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @Gun2Gun543 

Thanks for letting us know what you are running into, When you have a moment would it be possible to get the following information?

 

  • Platform:
  • PSN ID/Gamertag:
  • Are you getting an error message?
  • Which modes does this happen in?
  • Does this happen when loading into a specific more or performing an action in a mode?
  • Does this happen to any other account on the device?
  • How long are you playing until this happens?
  • Are you playing from the device's internal storage or an external drive?
  • What type of network are you using? (Wired, Wireless, Hotspot)
  • Is anything else happening?
  • Please share any steps you've tried to far to resolve the issue:
  • If possible, share a Screenshot or Clip...
  • If on PC, please share a DxDiag and an EA app Error ID

Cheers!

bonnicci1's avatar
bonnicci1
12 months ago

Any idea how to fix this? I have the same issue and not very happy. PS5 wireless no error message franchise mode in the divisional playoff game. That should be enough answers I would think.

Thanks 

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