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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Can’t download ps5 deluxe edition

@campana83 

Are you logged in to the account that pre-ordered? If so, contact an advisor by opening a case here so they can verify you're entitlements. Thanks!

5 Replies

  • Dude I ordered the game online via PlayStation store.  It won’t let me download it so I called PlayStation store.  And they are tell me it’s a problem on your end.  Go figure I’d imagine it’s a problem w your servers, just curious as to why inlaid 107 dollars for an early release game and cannot play it.  Your company and this game specifically has been horrible for the past 10 years and for whatever reason I keep buying it hoping you’re going to make it better. Once again super disappointed 

  • I shouldnt have to contact anyone for this game to download onto my system.  You guys are a global company when a customer buys your product it should work 

  • pdh63070's avatar
    pdh63070
    2 years ago

    I'm still dealing bwirh this issue  and can't talk to ea...talked to playstaion  nothing they can do

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