Re: X Factor Abilities Are Not Showing Up In Game

@ismokedulol  @kevothegr81 Hey, can i get the info below from you?

• Platform:
• Which console generation do you have? 
• What is your Gamertag/PSN ID?
• EA App/Steam/Epic:
• EA ID/Steam user ID:
• Date/time issue occurred 
• What type of issue do you have? 
• Which mode has this happened in? 
• Which part of the mode? 
• Summarize your bug 
• How often does the bug occur? 
• Steps: How can we find the bug ourselves? 
• What happens when the bug occurs? 

• Platform:PS5
• Which console generation do you have? Next
• What is your Gamertag/PSN ID?SenseiWinn
• EA App/Steam/Epic:na
• EA ID/Steam user ID:na
• Date/time issue occurred since 8/21
• What type of issue do you have? no xfactor showing in game 
• Which mode has this happened in? all
• Which part of the mode? in game
• Summarize your bug xfactor, even though equipped, doesnt show up in game
• How often does the bug occur? everytime
• Steps: How can we find the bug ourselves? play the game
• What happens when the bug occurs? frustration

• Platform: PS5
• Which console generation do you have? Next Gen
• What is your Gamertag/PSN ID? iKingEsXI
• EA App/Steam/Epic: N/A
• EA ID/Steam user ID: 
• Date/time issue occurred A week?
• What type of issue do you have? After my 1st season in the league, my Superstar X Factor is completely gone, even though I have it equipped, it doesn't show up
• Which mode has this happened in? Superstar Mode
• Which part of the mode? IN-GAME
• Summarize your bug After 2nd season, Superstar X Factor doesn't show up in game even though it's equipped.
• How often does the bug occur? Every game I play
• Steps: How can we find the bug ourselves? If it's a common issue, boot up the game and play until you've unlocked X factor and see if you have it on your 2nd season
• What happens when the bug occurs? I don't have my X Factor anymore, which is pretty frustrating

Platform: PS5

Which console generation do you have? Next Gen

What is your Gamertag/PSN ID? BlackOut1239

EA App/Steam/Epic: N/A

EA ID/Steam user ID: 

Date/time issue occurred: Aug 25thish

What type of issue do you have? After my 1st season in the league, my Superstar X Factor and abilities are not activating, even though I have it equipped.

Which mode has this happened in? Superstar Mode

Which part of the mode? IN-GAME

Summarize your bug After 2nd season, Superstar X Factor doesn't show up in game even though it's equipped.

How often does the bug occur? Every game I play

Steps: How can we find the bug ourselves? If it's a common issue, boot up the game and play until you've unlocked X factor and see if you have it on your 2nd season

What happens when the bug occurs? I don't have my X Factor anymore, which is pretty frustrating

For what it's worth I think it's related to winning rookie of the year and other awards. It makes you lose the proper tag maybe? Idk. It's been going on since launch and makes superstar mode incredibly boring.