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Superdave1423's avatar
Superdave1423
Seasoned Rookie
2 years ago
Solved

[Resolved] No welcome pack unstoppable

I've also not got the welcome pack, on ps5, logged in and out multiple times and still nothing 

ultimate team
  • EA_Kent's avatar
    EA_Kent
    2 years ago

    Marking as solution for visibility. If you are still not seeing this pack on your account, please share the requested info when you can. 

    Hey everyone, 


    Thank you for reaching out about the missing pack!

    If you're still not seeing it on your account, can you please share the following info with us here? 

    • Which platform are you playing on?
    • What is your Xbox Gamertag/PSN ID/EA Account ID?

    Thanks! 

58 Replies

  • HopShock's avatar
    HopShock
    2 years ago

    I have yet to receive my welcome pack with BND Derrick Henry gamer tag HopShock if EA Can look into getting one sent to my account that'd be incredible. I keep having to face him and not having one of my own in tough.

  • HopShock's avatar
    HopShock
    2 years ago

    Any luck getting your welcome pack yet? I'm on series X I haven't gotten any Welcome pack. Earned all the tokens but no BND Henry card to upgrade him with.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Marking as solution for visibility. If you are still not seeing this pack on your account, please share the requested info when you can. 

    Hey everyone, 


    Thank you for reaching out about the missing pack!

    If you're still not seeing it on your account, can you please share the following info with us here? 

    • Which platform are you playing on?
    • What is your Xbox Gamertag/PSN ID/EA Account ID?

    Thanks! 

  • HopShock's avatar
    HopShock
    2 years ago

    Thanks for the reply, Kent! I'm on Xbox series X

    Gamertag is: HopShock

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