I reported this issue pre season and since it seemed to only effect the under 10k player base total for PC it was ignored, then it spread to other platforms, and while searching for an answer, saw this issue going back YEARS!!!! The same issue we're having now was had in madden 22... Imagine over 2 years and a game breaking bug happens and they do nothing.
But hey they've only had one emergency fix and that was to prevent people from leveling too fast this year, or to block pack glitches. Anything else? They simply don't care at this point.
Want proof? Check the threads with 190+ replies that they've ghosted over the last week after suggesting you try to redownload the game when it's so clearly on their side.