Forum Discussion

BakerBoyLife3's avatar
BakerBoyLife3
2 years ago
Solved

Unable to use 50% for Madden 24, only see 10%

When I click on the 50% discount on the Home Screen and go to the other version they only show the 10% discounted version 
  • EA_Kent's avatar
    EA_Kent
    2 years ago

    Hey everyone, 

    Marking as a solution just for visibility. We are currently investigating these reports. 


    I merged together a few threads to this one since they were all about the same issue. 

    We're currently looking into the reports about the 50% discount not working for those who were eligible for the Madden NFL 23 Franchise make-good. Once we have more news to share we'll follow up here. 

    Thanks for bearing with us while we're investigating this.  

iambrooksgreene's avatar
iambrooksgreene
2 years ago

No we are talking about the 50% off madden 24 for those affected by the madden 23 franchise glitch.  The post you referenced has nothing to do with that. 

  • tootalljones92's avatar
    tootalljones92
    2 years ago

    It does actually because we got screwed with EA’s new policy of stacking discounts. If you have EA Play you will not see the 50% off because of the EA Plays 10% discount. The EA Play discount which is given first which is overriding the loyalty discount of 50% and because we can’t pick and choose that’s what we will get until EA fixes this. If you can cancel EA Play, I would do that then try to get the 50% off in the Madden 23 Home Screen. I have Gamepass so unfortunately I’m screwed because EA Play is automatically given and can’t be cancelled. 

    • uhrenegade's avatar
      uhrenegade
      2 years ago

      Hopefully it’s something they will fix. Just because we have gamepass shouldn’t mean we don’t receive the 50% off we was promised. I have gamepass until 2025 so no way for me to cancel ea play just to receive the discount. Cmon EA do better

    • zwilson405's avatar
      zwilson405
      2 years ago

      I don’t even have EA play anymore and it still isn’t showing mine it just shows the 10%

  • mikvbass13's avatar
    mikvbass13
    2 years ago

    Wow is this a bot answering your question this is getting ridiculous where is our discount

    • hurtstro1's avatar
      hurtstro1
      2 years ago

      I was a part of an affected franchise mode on madden 23. I see the offer for 50% off Madden 24 inside of Madden 23, however when I click it it takes me to the $99.99 version of the game. The only other option is the 10% off loyalty version. Someone please help as I am trying to pre-order before the deadline to get the extra rewards. 

    • ctrujillo153's avatar
      ctrujillo153
      2 years ago

      I am unable to get my discounted version. I am offered an in game link for 50 percent but it only offers 10 percent when opened. vie contacted customer service over 10 times and they all say the same thing that it should be working but its not.

      • Brodybosshundre's avatar
        Brodybosshundre
        2 years ago

        Same i reported the company this is a joke.

    • GabrielChapman1's avatar
      GabrielChapman1
      2 years ago

      When I click on the offer in Madden 23, it says the bundle is for ps4.

  • draco2399's avatar
    draco2399
    2 years ago
    @iambrooksgreene I swear its like EA doesnt even care! Going to lose a bunch if customers this way if you can’t properly address them!
  • innedmoney504's avatar
    innedmoney504
    2 years ago

    I’m having the same issue. Ea already off to a bad start smh 

  • nilbert076's avatar
    nilbert076
    2 years ago

    Has there been a fix to this?? I swear it mentioned it needed to be ordered by 08/12 but I still only get the 10%

  • kpulliam63's avatar
    kpulliam63
    2 years ago

    Is anybody having success actually getting the 50 percent off that ea promised

    • Kaborkow's avatar
      Kaborkow
      2 years ago

      I had success yesterday. I went to Deals > Special Offers and it was there. When I opened it it said the deal expired in 20 or so mins. 

      • Ye3tTheChild's avatar
        Ye3tTheChild
        2 years ago
        Bro no way. I just checked my library and Madden 24 Deluxe version was just there for free apparently 

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