Cant play any form of MUT except CHALLENGES
Product: Madden NFL 24 Platform:PlayStation 5 Digital Edition Which console generation do you have? Sony PlayStation 5 Digital Edition What is your gamertag/PSN ID? cinothegr8 Date/time issue occ...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @ITSaCANEthing49 Would it be possible to get more information on this?
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Do you get this error when launching Madden or accessing a specific mode?
Do any other accounts on your device get this error?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
Cheers!
I am able to connect to and log into MUT but receive a server processing error when I try to play head to head, champs, house rules, and challenges. I am able to access and use MUT marketplace and trade cards along with accessing my team roster to make changes. I have a good internet connection and madden 24 has its latest updates. I have submitted multiple cases that keep getting closed without resolution. The tech said I would have better luck posting to these forums where a manager would see it. I have had no issues in the past playing MUT and it seems like most the community is having no issues playing and Downdetector is saying there are no madden server issues. I have spent $300 building my MUT team to be competitive this year and haven’t been able to play for the last three days. I’ve missed out on daily challenges and season rewards that other players are getting. Everyday that goes by, my team losses value while other players build theirs. I’ve been reaching out to EA with no help in response. After being a valued EA costumer since 2012 I would appreciate some help.
Thank You
MUT TAG: VET DAD
PS5
Texas
Day 4 of issue and it’s on going.
I’ve reset WiFi, reset console, deleted and redownloaded game, created new team line up, changed cross play settings.
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