Hey everyone,
I just wanted to follow up here and let you know this issue has been fixed. A make-good has also been sent out to those who were eligible:
Thank you all for your patience while we were working on getting this fixed!
Product: Madden NFL 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID? Rureadypup
Date/time issue occurred Feb. 9, 2024 AM
What type of issue do you have? Exploit
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug Rureadypup - I had issue similar to outlined in another post that began end of last week (Fri I believe). Token still missing can you please advise. Glitch - upgrading SB Present / Past card along with player getting locked and now missing token
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Upgrade Super Bowl players (requires both a 95 super bowl past + an upgrade token). Exit upgrade screen, then remove upgrades (remove/restore tolen and 95)
What happens when the bug occurs? Token dissapared (SB present) + blocks ability to add tolken to former 95
What do you expect to see? SB Present tolken available for use
Repeat steps above unable to show that content missing except note it had been earned and not applied elsewhere
Community Manager@robo2166 @09abd9c60494c876 @EouR @Naffin402 @Rozelle_S_Swails
Thank you for your reports, the relevant teams are looking into this currently.
Just decided to get back on madden yesterday and spent $400 just for my light it up token to disappear! I’m a streamer just trying to make content but I spend money on this game every year for something to go wrong!
Barry please don’t ignore the superstar mode issue it is a real problem and needs to be fixed.
