Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHi @dilks1984 Can we try the following steps and check if this continues?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- 2 years ago
@EA_ILLIUM Is there going to be a fix for this update? Those instructions that was posted didn’t work. We have both Xbox one and PS5 and the issues are very consistent.
- 2 years ago
PS4 as well. I just don’t get how this has been solved yet? EA at this point should know how much of a huge bug this is and how it makes the game unplayable. For me, the main issue is that they aren’t even addressing it, letting us know that they are working on it and how long it should take.
- 2 years ago
They just dont seem to give a f@ck
- 2 years ago
I'm having the same issue of roster pictures not showing then it freezing on ps4. It's a brand new disc very unhappy I can't play it
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