Madden 24 anti cheat is faulty not my gaming pc

Product: Madden NFL 24
Platform:PC
Please specify your platform model. EA app - PC
What is the AMD or Nvidia Model Number of your graphics card? Nvidia GeForce RTX 4070
Enter RAM memory size in GB 32GB of RAM
Date/time issue occurred since I bought the game last yr
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug I bought this game last yr and its been well over a year now and I still can't play this game that I bought faithfully I did everything and every step that was shown and done and yet the anti cheat keeps stopping me from playing my game not onlyI did everything I also did 15 factory resets before my gaming pc got messed up by a faulty m.2 which took out everything so the people who built this gaming pc for me rebuilt the gaming pc with all new parts CPU,GPU,Motherboard,RAM,M.2 AIO as well basically a brand new gaming pc so when I finally got my gaming pc back I thought maybe madden 24 will run this time well I was wrong it still stopped me from playing the game not to mention I am running windows 11 and yes secure boot is active and on but your anti cheat thinks I am running windows 10 when I am not I will give out all the screenshots as well as specs please fix this cause I want to also get madden 25 but I have the trial version and that too dose the same thing with the anti cheat as well.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try to boot the game up most likely it will boot up for you guys but not for me
What happens when the bug occurs? it crashes right at the anti cheat when it boots up
What do you expect to see? I want to see this issue fixed ASAP its been well over a yr and I would like to play the games I paid for. FYI all my older maddens run just fine no issues and as for the fixes please don't send the same old fixes cause they don't work.

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I bought this game last yr and its been well over a year now and I still can't play this game that I bought faithfully I did everything and every step that was shown and done and yet the anti cheat keeps stopping me from playing my game not onlyI did everything I also did 15 factory resets before my gaming pc got messed up by a faulty m.2 which took out everything so the people who built this gaming pc for me rebuilt the gaming pc with all new parts CPU,GPU,Motherboard,RAM,M.2 AIO as well basically a brand new gaming pc so when I finally got my gaming pc back I thought maybe madden 24 will run this time well I was wrong it still stopped me from playing the game not to mention I am running windows 11 and yes secure boot is active and on but your anti cheat thinks I am running windows 10 when I am not I will give out all the screenshots as well as specs please fix this cause I want to also get madden 25 but I have the trial version and that too dose the same thing with the anti cheat as well.

I can't put all the screen shots it only has 3 slots

Case#188710507