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Re: Madden 24 Getting message "Your previous game is still being processed"

I received an email from EA customer support that said it’s a server issue and they are not going to do anything as far as giving us lost rewards. 

4 Replies

  • CrookedFace's avatar
    CrookedFace
    Rising Rookie
    3 years ago

    No. And it's still preventing me from playing season feature.

  • Musleh323's avatar
    Musleh323
    3 years ago

    Product: Madden NFL 24
    Platform:PC
    Which console generation do you have? PC
    What is your gamertag/PSN ID? Musleh323
    Date/time issue occurred 9/2/23
    What type of issue do you have? Gameplay
    Which mode has this happened in? Ultimate Team
    Which part of the mode? MUT Head2Head
    Summarize your bug game is stuck processing the last game for 4 days
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? reset the game fix the bug, it is just stuck processing forever
    What happens when the bug occurs? I can't play
    What do you expect to see? the bug fixed so i can play
    PS4 Crash Reporting: Please copy the text you put in the crash report here.
    What is the AMD or Nvidia Model Number of your graphics card? Radeon RX 6600
    Enter RAM memory size in GB: 32 GB

    bug happens after a game that happened 4 days ago and it is still happening.  

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