Hey everyone,
Last night we pushed out a fix that should help prevent these errors during the Reason for the Season event.
If you're still running into any problems with the event please let me know. Thanks!
Product: Madden NFL 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID? HomeGrownKush32
Date/time issue occurred 12/14/2023 around 9 pm
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I quit out of a 'Reason For The Season' event game and now every time I try to play one of the games to try and advance my progress, it kicks me out of MUT and has an error message that says, "Our servers cannot process your request at this time."
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Either quit or get lagged out of a game from the Reason For The Season Event
What happens when the bug occurs? Kicks me out of mut and puts me back at the main menu
What do you expect to see? Either to fix the bug and reset my progress in the game or give me the Ezekiel Elliot card and the snowflakes collectibles that I should have after winning all those games.
N/A
I have the same issue but slightly different. I was in the final game (game 12), when I tied the game up and the game was going to go into overtime. After the end of regulation screen the screen went black and was stuck there for 30 minutes. I was forced to quit out of madden and now I have this issue.
I'm on PC and somehow my game crashed right as I tried to enter reason for season and now I'm getting the same error and I was actually trying to get that Ezekiel Elliot card
