Seasons/H2H not resetting or tracking properly
Product: Madden NFL 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID? NotTheFakeJuan
Date/time issue occurred 11/21/2023
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug Season wins and losses are not properly tracking and won’t advance to playoffs or be demoted from current level
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? At the head to head tab of ultimate team my current season wins and losses will result to a 1 of 5 wins graphic or a 1 or 3 losses graphic and further wins and losses don’t count towards the season
What happens when the bug occurs? I can’t advance to the playoffs or claim my rewards for finishing my season
What do you expect to see? I hope the issue is resolved and I can play regular seasons again and earn my rewards
Wins and losses for the current session I’m in are set at 8 wins and 4 losses which would be too many wins to still be in the regular season and too many losses to still be in the same season
CM - Updated thread title for visibility.
Hey everyone,
We recently rolled out a fix that should help with the game tracking issues. We've also got a make-good in the works for those affected. Please keep an eye on the @MaddenNFLDirect channel for updates:Thank you all for your patience while we've been working on getting this fixed!