Ultimate Team not Playable
Product: Madden NFL 24
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID? KayneDawg
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
Date/time issue occurred February 25th at approximately 8:30 P.M., Pacific Time and continuing
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug When I select "Ultimate Team" from the initial Madden 24 menu, I get a loading screen for around thirty seconds. Unfortunately, Ultimate Team never loads. Instead, I get a screen that says, "ERROR - Our servers cannot process your request at this time. Please try again later."
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Attempt to enter Ultimate Team from my Main Menu
What happens when the bug occurs? I get a loading screen for around thirty seconds; however, Ultimate Team never loads. Instead, I get a screen that says, "ERROR - Our servers cannot process your request at this time. Please try again later." When I click "OK", I sometimes am bounced back to the Madden 24 Main Menu. Once in awhile, I am trapped in the black loading screen, even after clicking "OK".
What do you expect to see? I expect to see the Ultimate Team menu, showing tabs for "Challenges", "Solo Battles", etc.
Originally, I encountered this bug on February 6th. It occurred regularly until last week. Last week, the game played great, but now the bug is back.
The below is pasted from one of my past reports, just in case what I am experiencing now is the exact same issue that was solved last week:
Strangely, I sometimes (1 out of 20 tries, but only at a certain time of day) can enter Ultimate Team and play. Ultimate Team occasionally seems to work for a few hours at a time between 6 P.M. and 8 P.M. Pacific Time. Sometimes I start playing, then get kicked back out to the Main Menu and am unable to resume playing. If I play for awhile, then shut down Madden 24, Ultimate Team will not be accessible when I boot up the game the next time.
Thank you!
