Bug - completed Derwin James 96 overall totw and haven’t received him

Product: Madden NFL 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID? RS3200
Date/time issue occurred 1:30 pm
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Field Pass
Summarize your bug I did a set for the 96 overall December player of the month and they gave a 94 overall Kamren curl
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? You can see on the screenshot I did the set but never got the card
What happens when the bug occurs? Don’t get the right card
What do you expect to see? 96 overall player

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Just reporting a bug

This company is complete sh!t 

someone learn how to fix your own mistakes for once 

Hellllooooo????

guess even the mods haven’t seen this thread 

since it’s not been reported for swearing lmaoooo

clownssssss

Sh!t as$ company 

learn how to f?ucking do something right