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ProfessorJobs's avatar
6 months ago
Solved

Can't launch Madden 25 from EA App "Failed to launch %gameName%"

Product: Madden NFL 25
Platform:PC
Please specify your platform model. EA app - PC
What is the AMD or Nvidia Model Number of your graphics card? Nvidia 3050
Enter RAM memory size in GB 32
Date/time issue occurred 8/12
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug Can't launch Madden 25 from EA App
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I just tried launching from EA App. Others on the r/Madden subreddit are reporting the same problem on PC
What happens when the bug occurs? I get the error message "Failed to launch %gameName% There was an issue launching the game. Close window and try again."
What do you expect to see? I'm expecting Madden 25 to launch into the splash screen and start Madden 25

Just trying to start the game from the launcher and I get this issue.

  • I was having this same issue with the errors on launch and none of the above steps worked for me until I followed the advice to delete EA App files and reinstalled the app/game.

    Here's what I did to resolve the issue:

    1. Uninstall Madden 24 + Madden 25 and the EA App.

    2. Delete any EA/Origin folders in Appdata/local and in ProgramFiles + ProgramData.

    3. Restart the computer.

    4. Reinstall the EA App and Madden 25.

    Game launched on my first try. Hope it works for others as well.

20 Replies

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  • tried doing a clean restart

    tried shutting down all vpns/interfering applications/virus protections (restarted after that ofc)

    tried waiting (ive been trying to fix this for 4 and a half hours now)

    i honestly have no clue anymore

  • TripInTheGrove's avatar
    TripInTheGrove
    Seasoned Newcomer
    6 months ago

    You’re so lucky…. I did this and got an error code saying “This game has already been used by too many computers, unable to open for the next 24 hours” obviously along those lines not exact words and now I’m locked out for what the error says “the next 24 hours” it’s absolutely insane to even be going through these proble when we pay this much every year. I have no slouch of a pc either. Very disappointing, but I’m happy some people are getting it solved. Happy maddening!

  • I played the stupid free trial, but I own the hard disk. Now this game is making me pay for a game I already own the hard disk for. Doesn’t even show up on my console trying to de download it

  • Did you find a fix for this? I was playing this morning then I had to get off. Was maybe an hour and now it won’t launch, but apex legends does just fine

  • I have been having the same issue and tried what Illium said but have no luck. Does anybody know why this is happening? I'm now missing the entire blitz promo because the game won't launch.

    Ive updated windows, graphics card drivers, repaired and reinstalled madden and the EA app. Messed around with overlay settings (because of BF2). can someone please help me.

  • So I've now tried letting access through firewalls and running each app as an administrator. I get a screen asking to sign into ORIGIN which we don't even have access to anymore. I have the game through EA Play, and not steam. I genuinely do not understand how you are allowed to release games that do not work. Call me crazy, but I don't think I've had to go into firewall settings for any other game company just to be able to launch the game. EA has access to some of the best titles and partnerships but cannot put out a working product. I literally am trying to get on for blitz promos to spend MORE money.

  • Minksuit's avatar
    Minksuit
    3 months ago

    Hopefully this works for you guys! But my game was working fine yesterday till I got off around 7.. went to get back on later a couldn’t spent all day doing All the * these ea devs said to other people … only solution I got was .. purchasing the ea play .. uninstall from steam an download only on the ea app! Might have to buy it again but .. im currently playing as I’m typing this cause of the trial run… so hopefully this helps yall! But EA yall suck for this 😞… No love to the PC GAMERS 

  • Iuckystr1ke's avatar
    Iuckystr1ke
    Rising Adventurer
    3 months ago
    The lack of communication is to blame. I am convinced that this is related to maintenance and the imminent arrival of new “Christmas gift section” cards.

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