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noah94xxl's avatar
6 months ago
Solved

Lag while playing online

Madden 25 is unbearably laggy in online play for me. My internet is very fast in speed tests and my ps5 shows me excellent connection strength. I have no other issues with other online games or streaming just madden H2H online is so glitchy i can play it. I’ve tried turning off 120hz frame rate mode and I’ve tried changing visual settings but nothing else works. Please help! Thanks

  • EA_Aljo's avatar
    EA_Aljo
    6 months ago

    @noah94xxl 

    Disconnects and lag are to be expected over a wireless connection. Especially when the router is 2 rooms away. Check the wireless connection you have and make sure it's using a 5g connection instead of 2.4g. That may help some. Also, you can try putting your console on its own wireless channel through the router settings. A good solution would be to get a powerline adaptor. You can do a web search for more information on those. I use a couple of them in my home without any issues.

    Every game is different. Our sports games need a stable connection to help minimize lag and disconnects. Wireless connections are susceptible to interference and don't work well for gaming when walls and floors are in the way.

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hi there, @noah94xxl 

    It sounds like you might be playing on a wireless connection. If that's true, can you switch to a wire or is your router too far away?

  • Thank you for the reply, the router is two rooms away and I have no connection issues with any other online game. Is there anything else I can do other than wired connection?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    @noah94xxl 

    Disconnects and lag are to be expected over a wireless connection. Especially when the router is 2 rooms away. Check the wireless connection you have and make sure it's using a 5g connection instead of 2.4g. That may help some. Also, you can try putting your console on its own wireless channel through the router settings. A good solution would be to get a powerline adaptor. You can do a web search for more information on those. I use a couple of them in my home without any issues.

    Every game is different. Our sports games need a stable connection to help minimize lag and disconnects. Wireless connections are susceptible to interference and don't work well for gaming when walls and floors are in the way.

  • I have had the same issue since madden 24. I am Wired in, I upgraded my internet. My detailed statistics show phenomenal numbers. 

    I have been playing online since Madden 16, same house, same internet, I never had a lag issue til Madden 24, and I tried all the tricks that you listed. I was hoping Madden 25 would be ok, but it’s not! It’s absolutely unacceptable. Please help. I have clips to show as well, including a play clock that moved 1 sec over a 10 second period…..

  • I have literally tried, everything, as stated in my detailed comment… and all I get is “try our troubleshooting tips”.

    like seriously could I get some legit feedback and communication.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    @dlgvi05 

    I realize you've tried everything, but can you please list all of that so we don't repeat it? Thank you.