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arayjIII's avatar
arayjIII
6 months ago
Solved

Didn’t receive xp boost or ultimate alumni rewards from cfb 25 to madden 25

No xp boost or ultimate alumni content from cfb 25  on my madden 25 account 
  • EA_Shepard's avatar
    EA_Shepard
    6 months ago

    Hey, folks

    Quick update on this one. These rewards are still a bit delayed and some players are getting them sooner than others but they are still being sent out.

    If you have not received them, or have progressed far enough to where they should drop, we ask that you reach out to support. 

    As the forums don't handle missing content, we need everyone to set up cases with support, so that they can take any necessary actions for the players on a wider scale.

    Cheers!

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
6 months ago

Hey, @arayjIII We noticed a delay in games that after logging in and out just testing some other things that more rewards showed up. Give it some time and keep checking. If they don't show up, let us know and we can poke around for more on this one.

  • Crw1108's avatar
    Crw1108
    6 months ago

    Having the same issue. 

    • ads46's avatar
      ads46
      6 months ago

      Same issue here. No alumni players having done the challenges in cfb 25. I got the xp though

  • Bawlsy0481's avatar
    Bawlsy0481
    6 months ago

    I still haven't received any of the rewards from college25 for madden24, even after restarting the game multiple times. 

    • RAZORMADS's avatar
      RAZORMADS
      6 months ago

      Same here on 2 accounts

  • arayjIII's avatar
    arayjIII
    6 months ago

    Ok I will keep checking and contact u if not 

  • urijahcreed44's avatar
    urijahcreed44
    6 months ago

    Same here, I received the 3 mut tips but not the xp boost, i completed every available challenge in CFB 25 and I'm a level 46 or 47.

    • Daryls61's avatar
      Daryls61
      6 months ago

      Same, didnt get the XP boost to put in the set.

      • HttpBrayden21's avatar
        HttpBrayden21
        6 months ago

        Same. Can someone at ea help me. I can’t make a case either for some reason. I haven’t got the UA packs with Barkley or Aka packs with Tyran in them. And also didn’t get my xp set boost.. 

    • Errossayz's avatar
      Errossayz
      6 months ago

      Same here no alumni players and ni rookie Premier!

  • kingmoneybags12's avatar
    kingmoneybags12
    6 months ago

    I’m having the same issue I got all three tokens in college football and wasn’t able to redeem the set with the 80 overalls in madden and haven’t received my xp boost 

  • URonaldRagin's avatar
    URonaldRagin
    6 months ago

    I also didn’t receive mine 

  • Swerv6600's avatar
    Swerv6600
    6 months ago

    Hello how long are these rollouts going to be occurring i still haven’t got my 3rd alt alum or my XP

  • thePATMANgaming's avatar
    thePATMANgaming
    6 months ago

    I didn't receive the mut tips cards or any of the players despite having 120 stars in ultimate alumni

    • Mackdab34's avatar
      Mackdab34
      6 months ago

      Paid xtra played thru pass on ncaa and nothing??

      🤷‍♂️🤷‍♂️ tough

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