how to fix games not counting

How to fix games not counting as win or loose on madden 25 ultimate team old gen plus we are not getting the new x factors or superstar abilities and the leaderboard in ultimate team don't work and they tackling don't work its just a fall foward every time when you tackle and the deep zone glitch out against any route thats over 20 yards double mable 30 yard cloud flats stop working after 20 yards ea can you please fix this  we also have no lurk artist enforcer supreme run stopper no new abilities or the xxfaxtors