Madden 25 Pre-order arrived on the wrong platform
Pre-order MUT benefits went on wrong console. Anyway to fix that?
Forum Discussion
In the same boat here. We bought the NCAA / Madden bundle from the PS Store. Kids played the heck out of NCAA, loved it. My son, who's account the purchase was on accidentally downloaded the PS4 version and went through the business, played a game, figured out why it looked weird, and realized his goof. He uninstalled, went to PS5 version, no bonuses. No coins, no packs, nothing. I went through EA support, they told me I need to go through PS support. PS support said sorry we don't fix this bye. Feeling at a loss, kinda hopeless, and bummed for my kids. It's clear this isn't the only house this has touched. Why isn't my sons PS4 / PS5 ID sharing the same entitlements with / for EA? Any way to fix this???
Here too.
I played CFB25 PS5 and it automatically downloaded the PS4 Version for Madden. I didn't recognized it and thought that the game looks and feels like trash. But I received the 4.600 Madden Points (didn't use them to save for later Promo) and 2 Alumni Players in MUT.
And then I downloaded the PS5 Version and received the 2 Alumnis Player again, but nothing else. Is there a way to get the Madden Points to my PS5 Version?
I wanted to go ahead and add a link to a similar topic I created here where I am getting different answers. I have a post in detail about the inconsistency as well as another user showing proof they received the benefits on both versions in case you all wanted to follow that thread as well. Thanks.
