Forum Discussion
1 year ago
@binkky1 I got really lucky yesterday with PS Support.
I chatted with the Playstation Support and they told me, they cannot help with transfering Madden Points or the Pre-Seller Bonuses. But in the end the solution was, that they canceled my pre-order and I got the refund of the Bundle and could buy it again. Since I already downloaded the PS5 Version, I could start the correct version of game and got all the Madden Points and Packs on the PS5 Version.
So I guess, that works and I would recommand to do this before the global release.
1 year ago
Sony told us because it was redeemed, there was no refunding anything redeemed, refused that as an option.