Madden 25 Pre-order arrived on the wrong platform
Pre-order MUT benefits went on wrong console. Anyway to fix that?
Forum Discussion
Is there an update on this situation? I've had a similar problem where I pre-ordered Madden 25 Deluxe Edition on my PS5, but it auto-downloaded the PS4 version. When I launched whatever was autodownloaded, it looked weird, and then I realized I was on the wrong version. I deleted the PS4 version and installed the PS5 version manually, but by then, my madden points and presumably the other pre-order rewards had been sent to the PS4 version. Is there any solution to this? I play on my PS5, on the PS5 version, and intend to get the rewards on the PS5 version.
they dont care about their customers i spent over 900 dollars on the wrong version of the game first year on ps5 didnt know they would auto download a ps4 version of the game and now i cant get the points transferred over or refunded such a * way to help a customer that has supported the game for awhile. 72K points were not used but they refuse to help anyone. i just want the points on my ps5 version of the game.
