Cant load madden 25 on pc ea app
Everytime I try to run madden 25 on the ea app, it shows the loading screen for a bit then closes and goes back to the ea app. Can you help me?
Forum Discussion
EA_Barry
Community Manager
Community ManagerTry the following troubleshooting steps; thanks.
- Make sure your display is connected to your GPU and not the motherboard video output
- Download and install all available Windows Updates
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Check your machine meets the below requirements:
Windows minimum requirements
- OS:Windows 10 - 64-Bit (Latest Update)
- Processor(AMD):AMD Ryzen 5 1600
- Processor(Intel):Intel Core i7-6700K (4-cores; 8-threads)
- Memory:10GB RAM
- Graphics Card(AMD):AMD Radeon RX 570 4GB
- Graphics Card(Nvidia):NVIDIA GeForce GTX 1050 Ti 4GB
- Direct X:DirectX 12 compatible video card (feature level 12_0)
- Online Connection Requirements:Broadband
- Hard Drive Space:65GB
I have tried all those steps and none of them seem to work. I want to point out that when i first run the game for the first time, it gave a error saying something about the anthicheat not being updated and the website i could go to learn how to update it, and i updated it through the EAAntiCheat.Installer.exe. But, everytime i update madden 24 to madden 25, initially it shows that i updated it, but when i close the installer and reopen it, it just shows madden 24 and not the madden 25 that i updated. Nowadays it doesn't even give the error anymore.
