Forum Discussion

1 year ago

Error: This software cannot be used at the same time as the game.

Error: This software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC: reWASD I just bought the game and I cant play it because of this.

EA_Barry

Community Manager

1 year ago

@Raydr7

The following is for FC 24 but is also valid here, thanks.

https://answers.ea.com/t5/Bug-Reports/REWASD-error-when-REWASD-isn-t-running/m-p/13714633#M37518

Raydr7
1 year ago
I've already verified this service isn't running while I am trying to launch/play the game. I deleted and reinstalled the game.
Now it is giving me a different error: EAAntiCheat Service encountered an error. Please restart the game: C:\ProgramFiles\EA\AC\EAAntiCheat.GameService.exe ( 7 ) ( 3 )
If it helps, I also have Madden 22 that I downloaded on my C drive, but I downloaded Madden 25 on a different SSD/Drive
- Raydr7
  1 year ago
  Actually it is on the same drive, just giving two different errors.
  Again I have verified the service in not in my active or background processes, so the service is not running that it is giving the error for