Fan Appreciation Pack Issues

Fan Appreciation Purchases.

Over the past 3 weeks, I have spent over 360K in points for the Fan Appreciation packs.  These packs promise -88 and 1-99 player and mention nothing about a Strategy for 120K.  Since I use my Training purchase to upgrade and purchase different players, this isn't right.  Something has to be done.

There have been other players who posted the same error. I have yet to hear from you regarding my last two purchases.  This morning at 0015 hours, I made another purchase, spending another 120K in points, thinking that you folks had addressed these issues.  After my purchase, I see it is the same thing as another purchase, a Strategy Pack instead of the promotional players as promised.  

I would appreciate it if someone responds to these messages and advises if this system error has been corrected.  The situation isn't fair or right, either by replacing my training points or updating my queue with the promised packs as promised.