game is running in task bar only

Question

When i launch the game from ea play pro on my pc, it opens in the task bar, when i click on the icon i get audio for a second, a black screen, then back to desktop, the game is still running in my task bar and i can repeat that over and over until i close the game then ea play opens back up

ive uninstalled both ea play and madden25 and re installed, ive repaired the game and cleared the cache any advice??

cesposito1993 · Answer

&nbsp;When i launch the game from ea play pro on my pc, it opens in the task bar, when i click on the icon i get audio for a second, a black screen, then back to desktop, the game is still running in my task bar and i can repeat that over and over until i close the game then ea play opens back upive uninstalled both ea play and madden25 and re installed, ive repaired the game and cleared the cache any advice??&nbsp;&nbsp;

ea_barry · Answer

@cesposito1993&nbsp;

Download and install all available Windows Updates
Make sure your display is connected to your GPU and not the motherboard video output
Run System File Checker to ensure the integrity of your Windows System files:&nbsp;http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game:&nbsp;http://support.microsoft.com/kb/929135&nbsp;or&nbsp;http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Check your machine meets the below requirements:&nbsp;

Minimum:

Requires a 64-bit processor and operating system
OS:&nbsp;Windows 10 - 64-Bit (Latest Update)
Processor:&nbsp;Intel Core i7-6700K (4-cores; 8-threads) or AMD Ryzen 5 1600
Memory:&nbsp;10 GB RAM
Graphics:&nbsp;NVIDIA GeForce GTX 1050 Ti 4GB or AMD Radeon RX 570 4GB
DirectX:&nbsp;Version 12
Network:&nbsp;Broadband Internet connection
Storage:&nbsp;65 GB available space
Additional Notes:&nbsp;DirectX 12 compatible video card (feature level 12_0)

Thanks.

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game is running in task bar only

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