Forum Discussion

ww2nfy5u49a3's avatar
29 days ago
Solved

It wont open

When I Open madden25 on my laptop all it does is show the "splash screen" and close. Any suggestions on how to fix? I'm not sure why it does this. I just want to play the game i bought.
  • EA_Barry's avatar
    29 days ago

    @ww2nfy5u49a3 

    1. Download and install all available Windows Updates
    2. Make sure your display is connected to your GPU and not the motherboard video output
    3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
    5. Check your machine meets the below requirements:

    Minimum:

      • Requires a 64-bit processor and operating system
      • OS: Windows 10 - 64-Bit (Latest Update)
      • Processor: Intel Core i7-6700K (4-cores; 8-threads) or AMD Ryzen 5 1600
      • Memory: 10 GB RAM
      • Graphics: NVIDIA GeForce GTX 1050 Ti 4GB or AMD Radeon RX 570 4GB
      • DirectX: Version 12
      • Network: Broadband Internet connection
      • Storage: 65 GB available space
      • Additional Notes: DirectX 12 compatible video card (feature level 12_0)

    Thanks.

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