Forum Discussion
Thanks for the updates, everyone.
Can you confirm a couple things for me so I can pass along the details?
- Which platform are you playing on?
- What's your Xbox Gamertag, PSN ID, or EA Account ID?
- Do you have the College Football 25 + Madden NFL 25 MVP Bundle?
- If you're playing on console, do you own the game on your account, or are you game sharing from a different account?
Thank you!
I am playing on xbox gamertag is Hi Lm Dalton, I have the MVP bundle and I own the game. I have to sign in and out after every online game I play to get back in because the EA play trial message pops up and won't go off. It says this trial can only be played on the account that downloaded it and to please sign back into my account and restart the game to continue my progress. I have done this several times and it hasn't helped. I owned and played the game since early access.
- EA_Kent6 months ago
Community Manager
Hey everyone,
We're currently looking into the issue that's preventing some Madden NFL 25 owners from playing the game right now. We will follow up here and let you know when we have any updates to share.
In the meantime, please give the following steps a try to see if it helps:
- Launch Madden NFL 25
- Reach the Main Menu and get the Trial error message
- Hit the Xbox button on your controller
- Go to Profile & System
- Select Log Out
- Log back in with the same account once you reach the Account Login screen
- Return to Madden NFL 25. You should see the game reconnect to the servers
- You should no longer see the Trial error
Thank you for bearing with us while we're working on getting this fixed.
- 6 months ago
When I sign into alternate profile then back to my original profile i am allowed to play one challenge before reverting back to saying this trial can only be played on the account that downloaded it.
- 3 months ago
Why is EA ALWAYS A JOKE!!!???
BEYOND A JOKE!
I have an xbox game pass ultimate that's meant to include EA Play
Can you please tell me if EA Play seriously ONLY has 3 games on it FC 24 Madden 24 & NHL 24 ???
ALSO... I am trying to play EA PLAY GAMES on my TV cloud gaming as it says Madden 25 FREE TRIAL WITH EA PLAY but when I try to access it I am then prompted to join 5.99 per month!
If I access cloud gaming on my computer console it doesn't even come up "in Madden 24" which is the way it appears on my TV CLOUD GAMING
CONSOLE CLOUD GAMING DOES NOT SHOW IT OR MENTION IT - THIS ONLY APPEARS ON TV XBOX GAME PASS APP WITH CLOUD GAMING
I have 6months game pass ULTIMATE that INCLUDES EA PLAY (that doesn't allow me to PLAY what I am meant to be able to play)...
What the ...... IS THIS - AND why is it always so difficult dealing with EA
I am amazed people that OWN MADDEN 25 can't even play it either!!!! JEEEEZZZZZUSSSSS FOR REAL EA????
- 3 months ago
Why is EA ALWAYS A JOKE!!!???
BEYOND A JOKE!
I have an xbox game pass ultimate that's meant to include EA Play
Can you please tell me if EA Play seriously ONLY has 3 games on it FC 24 Madden 24 & NHL 24 ???
ALSO... I am trying to play EA PLAY GAMES on my TV cloud gaming as it says Madden 25 FREE TRIAL WITH EA PLAY but when I try to access it I am then prompted to join 5.99 per month!
If I access cloud gaming on my computer console it doesn't even come up "in Madden 24" which is the way it appears on my TV CLOUD GAMING
CONSOLE CLOUD GAMING DOES NOT SHOW IT OR MENTION IT - THIS ONLY APPEARS ON TV XBOX GAME PASS APP WITH CLOUD GAMING
I have 6months game pass ULTIMATE that INCLUDES EA PLAY (that doesn't allow me to PLAY what I am meant to be able to play)...
What the ...... IS THIS - AND why is it always so difficult dealing with EA
I am amazed people that OWN MADDEN 25 can't even play it either!!!! JEEEEZZZZZUSSSSS FOR REAL EA????
- 3 months agoWhy is EA ALWAYS A JOKE!!!???
BEYOND A JOKE!
I have an xbox game pass ultimate that's meant to include EA Play
Can you please tell me if EA Play seriously ONLY has 3 games on it FC 24 Madden 24 & NHL 24 ???
ALSO... I am trying to play EA PLAY GAMES on my TV cloud gaming as it says Madden 25 FREE TRIAL WITH EA PLAY but when I try to access it I am then prompted to join 5.99 per month!
If I access cloud gaming on my computer console it doesn't even come up "in Madden 24" which is the way it appears on my TV CLOUD GAMING
CONSOLE CLOUD GAMING DOES NOT SHOW IT OR MENTION IT - THIS ONLY APPEARS ON TV XBOX GAME PASS APP WITH CLOUD GAMING
I have 6months game pass ULTIMATE that INCLUDES EA PLAY (that doesn't allow me to PLAY what I am meant to be able to play)...
What the ...... IS THIS - AND why is it always so difficult dealing with EA
I am amazed people that OWN MADDEN 25 can't even play it either!!!! JEEEEZZZZZUSSSSS FOR REAL EA???? - 25 days ago
Detroitwolf /xbox
About Madden NFL 25 Technical Issues
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