Forum Discussion

1 year ago

Solved

Madden 25 Bug, tells me I have the Trial when I bought the deluxe bundle

Been playing since the game launched and now it is telling me I have a trial version. I bout the CFB/Madden deluxe bundle.

EA_Kent
1 year ago
Hi everyone,

I just wanted to follow up here and mention that it looks like this has been fixed. If anyone is still getting the same message about the trial, please let me know.

Thanks again for your patience while we were working on getting this sorted!

sirdab

Seasoned Adventurer

1 year ago

@MadDogKevin While in the game screen, sign out of account, then sign right back in without closing game. It should reset your EA connection and take you into menu screen.

MadDogKevin

Rising Novice

1 year ago

Thanks, I actually got it fixed by logging out of my account from this page, and logged back in, and that seemed to correct the issue.

EA_Kent
Community Manager
1 year ago
Hi everyone,

I just wanted to follow up here and mention that it looks like this has been fixed. If anyone is still getting the same message about the trial, please let me know.

Thanks again for your patience while we were working on getting this sorted!
- deeham82
  1 year ago
  Still not fixed
  - EA_Illium
    EA Staff (Retired)
    1 year ago
    Hey @deeham82
    
    To confirm does your account own the MVP bundle or another account on the console?
- Walroo33
  1 year ago
  @EA_Kent I am still having this problem, would this have anything to do with me unable to access custom rosters and draft classes?
- MiniDELuminati
  1 year ago
  Iv played my trial and I purchased the standard edition for £62.99 and when I down it the game still thinks I have to trial and says that I Carnt play the game I have proof of me boring the game if needed
ConQu33FtaDor710
New Novice
1 year ago
Trying that now cause it’s doing it to me in January now