Forum Discussion

n1ke97's avatar
n1ke97
2 years ago
Solved

Madden 25 Bug, tells me I have the Trial when I bought the deluxe bundle

Been playing since the game launched and now it is telling me I have a trial version. I bout the CFB/Madden deluxe bundle.
  • EA_Kent's avatar
    EA_Kent
    12 months ago

    Hi everyone, 

    I just wanted to follow up here and mention that it looks like this has been fixed. If anyone is still getting the same message about the trial, please let me know. 

    Thanks again for your patience while we were working on getting this sorted! 

sirdab's avatar
sirdab
Rising Adventurer
12 months ago
@MadDogKevin While in the game screen, sign out of account, then sign right back in without closing game. It should reset your EA connection and take you into menu screen.
MadDogKevin's avatar
MadDogKevin
Rising Novice
12 months ago

Thanks, I actually got it fixed by logging out of my account from this page, and logged back in, and that seemed to correct the issue.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hi everyone, 

    I just wanted to follow up here and mention that it looks like this has been fixed. If anyone is still getting the same message about the trial, please let me know. 

    Thanks again for your patience while we were working on getting this sorted! 

    • deeham82's avatar
      deeham82
      12 months ago

      Still not fixed

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        12 months ago

        Hey @deeham82 

        To confirm does your account own the MVP bundle or another account on the console? 

    • Walroo33's avatar
      Walroo33
      12 months ago
      @EA_Kent I am still having this problem, would this have anything to do with me unable to access custom rosters and draft classes?
    • MiniDELuminati's avatar
      MiniDELuminati
      12 months ago

      Iv played my trial and I purchased the standard edition for £62.99 and when I down it the game still thinks I have to trial and says that I Carnt play the game I have proof of me boring the game if needed 

  • ConQu33FtaDor710's avatar
    ConQu33FtaDor710
    New Novice
    8 months ago

    Trying that now cause it’s doing it to me in January now 

About Madden NFL 25 Technical Issues

Need support with tech, connectivity or performance issues in Madden NFL 25? Join us to discuss troubleshooting.1,108 PostsLatest Activity: 11 hours ago