Forum Discussion
We appreciate the help from everyone providing the DxDiags. We'll forward the information along to the team and hope these steps below can help avoid the crashes. If any of these are successful that can help others here in the community can you let us know so they can give them a try? If they don't work at all please keep us updated on this post.
@SickMyDuckX
Can you try uninstalling ROG Armoury Crate, check for Windows Updates, and then re-install Madden & EA App? You had some errors for those and we've seen Armoury crate create an issue in the past.
Some programs running in the background can conflict with our games. If you perform a clean boot and then immediately launch the game as administrator that can help narrow down a potential cause of the crash.
@kjzc
Can you check for Windows Updates on your PC? If an update is complete and it restarts your PC, go back again and see if there is another update. For some updates they are separate and you may need multiple PC restarts. I see some Xbox overlay and Microsoft errors. There's also a Steam error, may be worth reinstalling that client too.
@Redconnn
This error was present on your PC which seems to be related to ROG Armoury as well. Can you try uninstalling that and see if the game plays normally before reinstalling it?
Aac3572MbHal_x86.exe
Yeah sadly its still doing the same thing after updating my pc restarting it says everything is fine. I reinstalled all possible steam Xbox and Microsoft apps and im in windowed mode and it still crashes on the first play.
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