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MrGooN24's avatar
MrGooN24
Rising Newcomer
7 days ago

Madden 25 error

        So I bought the game today Friday January 31, 2025 at approximately 9 AM.. I have done everything know too man.. This game from start up crashes. It goes throw all the logins throw EA server and gets too the the loading screen and crashes. I'm at a lose on where too go from here. Please let me know where I need to go from here.

Thank you,

Christopher Osborn 

1/31 /2023

2 Replies

  • PsychoChimera's avatar
    PsychoChimera
    Seasoned Newcomer
    3 days ago

    Hey EA_Barry, I'm having the same issue.  I have followed all of EA_Illium's steps on another page but it still crashes after the small loading screen.  Please help.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 days ago
    1. Download and install all available Windows Updates
    2. Make sure your display is connected to your GPU and not the motherboard video output
    3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
    5. Check your machine meets the below requirements:

     

    Minimum:

      • Requires a 64-bit processor and operating system
      • OS: Windows 10 - 64-Bit (Latest Update)
      • Processor: Intel Core i7-6700K (4-cores; 8-threads) or AMD Ryzen 5 1600
      • Memory: 10 GB RAM
      • Graphics: NVIDIA GeForce GTX 1050 Ti 4GB or AMD Radeon RX 570 4GB
      • DirectX: Version 12
      • Network: Broadband Internet connection
      • Storage: 65 GB available space
      • Additional Notes: DirectX 12 compatible video card (feature level 12_0)

     

    Thanks.

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