Forum Discussion
EA_Illium
EA Staff (Retired)
1 year agoHey @veryokgamer
Thanks for letting us know what you're running into with Madden 25. Can we start by trying the following steps?
- Run the System File Checker tool, then Check for Windows and GPU updates
- Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Troubleshoot your connection to EA games
- Check if any background applications are stopping the EA app or your game.
1 year ago
I am having the same issue and even tried all the stuff suggested. Nothing works and its quite frustrating considering that I put 20 hrs in and it randomly just stops working but everything else works.
- EA_Illium1 year ago
EA Staff (Retired)
Hi @MetalRubyTTV Would it be possible to get a DxDiag file?
- 1 year ago
yes here is one
- 1 year ago@EA_Illium im still having the problem what should i do