MADDEN 25 PC WONT LOAD FOR A WEEK SO FAR
Everyone has tried all the youtube tutorials, cache resets whatever. There is a problem on EA's side that they for some reason have refused to address. For PC, when you click the EA App it or if yo...
Forum Discussion
EA_Barry
Community Manager
Community Manager- Download and install all available Windows Updates
- Make sure your display is connected to your GPU and not the motherboard video output
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Check your machine meets the below requirements:
Minimum
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OS
Windows 10 - 64-Bit (Latest Update)
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Processor(AMD)
AMD Ryzen 5 1600
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Processor(Intel)
Intel Core i7-6700K (4-cores; 8-threads)
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Memory
10GB RAM
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Graphics Card(AMD)
AMD Radeon RX 570 4GB
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Graphics Card(Nvidia)
NVIDIA GeForce GTX 1050 Ti 4GB
-
Direct X
DirectX 12 compatible video card (feature level 12_0)
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Online Connection Requirements
Broadband
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Hard Drive Space
65GB
Thanks.
- @EA_Barry all the above has been completed a week ago, this is not an effective response. This is not an individual issue, this group issue. My system is way about the minimum requirements needed too.
Mine just started doing this yesterday smh no fix an I reset my pc smh!
- @Minksuit there not fix i havent try. i reset i have unistall i clear cache i did a pc reset 3 times . i do have a 4090 with a 7950 x cpu so its not my hardware.i cant do anything else on my end. never had a problem with steam and ea before
There are lots of other people reporting this issue on other threads as well. Most of us completed all these steps with no luck. Many of us spent hours performing clean installs of Windows only to reinstall the EA (Cr)App and Madden only to experience the exact same issue. To suggest that we need Windows updates or that our systems that have been running the game for months without a problem don't meet the system requirements is completely disingenuous. I am surprised you didn't tell us to reboot. How about someone acknowledges the issue? Tell us you are working on a fix? Let us know how you plan to reimburse us for the Madden points and season passes we purchased and now we can't use, or the EA Play Pro subscriptions we continue to pay for despite the fact we can't play the one EA game we play? I won't hold my breath. The one part of the system EA actually cares about - their ability to collect my money - is working just fine.
he so right i been kick for 4 days i speent 2000 dollars on the game. i never had a problem til friday this isnt right
it has been 5 days for me now nothing has changed I have seen multiple YouTube tutorials I am starting to lose my mind. I have spend to much money on this game
this doesnt work and isnt working for anyone, fix your app or refund the hundreds its happening to
I just tried all of the steps that you provided and nothing has worked. I believer there was a bug in the new update for pc gaming.
- EA_Barry
@RLane003 @joetruppa @vahali @Hitharder22 @Minksuit
Apologies for delayed response here.
Assuming your hardware meets the minimum requirements, please try the following:
- Steam: Verify files - https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
- EA app: Click Manage button and then Repair
If the issue remains after repair/verify, a full uninstall and reinstall may be the way to go.
Thanks.
