Forum Discussion
EA_Barry
Community Manager
2 years ago- Download and install all available Windows Updates
- Make sure your display is connected to your GPU and not the motherboard video output
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Check your machine meets the below requirements:
Minimum
-
OS
Windows 10 - 64-Bit (Latest Update)
-
Processor(AMD)
AMD Ryzen 5 1600
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Processor(Intel)
Intel Core i7-6700K (4-cores; 8-threads)
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Memory
10GB RAM
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Graphics Card(AMD)
AMD Radeon RX 570 4GB
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Graphics Card(Nvidia)
NVIDIA GeForce GTX 1050 Ti 4GB
-
Direct X
DirectX 12 compatible video card (feature level 12_0)
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Online Connection Requirements
Broadband
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Hard Drive Space
65GB
Thanks.
2 years ago
@EA_Barry all the above has been completed a week ago, this is not an effective response. This is not an individual issue, this group issue. My system is way about the minimum requirements needed too.
- 2 years ago
Mine just started doing this yesterday smh no fix an I reset my pc smh!
- Hitharder222 years agoSeasoned Newcomer@Minksuit there not fix i havent try. i reset i have unistall i clear cache i did a pc reset 3 times . i do have a 4090 with a 7950 x cpu so its not my hardware.i cant do anything else on my end. never had a problem with steam and ea before