Forum Discussion

Ransom2x's avatar
Ransom2x
Seasoned Rookie
27 days ago
Solved

"Our servers cannot process your request at this time, please try again later"

(ONLY HAPPENS WHEN TRYING TO PLAY ROAD TO SUPERBOWL GAMEMODE THAT RELEASED TODAY) I have tried editing my lineup, deleting and making a new lineup, cleaning my cache, restarting my router, installing fresh, etc. I attempted every solution you guys (EA support) has to offer... and was told that my case would be moved to a higher level of support, I was also told to install it on a new pc and reach out if the problem persisted, and i did that and it still unfortunately is persisting. I am not understanding why it is this one specific mode that isn't working, the only thing I could possibly think of is that it's not a mode compatible with PC Madden 25? I have no idea, I am lost.I know it isn't my pc because it doesn't work on the other pc I have, I know it isn't my lineup because I am able to play any other H2H Mode without any issues, leaving me wondering what the heck the issue might be.  I know it isn't my internet either because I can play other games and modes just fine like I said.  It really is a strange issue, that people unfortunately spanning a few years ago and even as recent as last month have been encountering without any fix unfortunately, it seems that EA does not quite know what the bug is caused by, and it is happening to such few people and in such a big spread of time that it hasn't been solved I don't think. I was able to play for months without encountering any issues, nothing has changed and I have not done any changes, I just woke up this morning expecting to play the new gamemode, and have been nonstop encountering the same error code. I appreciate your attempts to find a solution. I am saddened.

  • EA_Kent's avatar
    EA_Kent
    25 days ago

    Marking as solved only for visibility. We are currently working on getting this fixed. 


    Hey everyone, 


    We appreciate the heads-up on this. 


    We are currently working on fixing the issue with the Road to the Super Bowl H2H event. At the moment I'm afraid I don't have a time frame on when this may be fixed, but I will follow up here and let you know as soon as I have any news. 

    Thanks for being patient with us while we're working on getting this fixed. 

7 Replies

  • Ransom2x's avatar
    Ransom2x
    Seasoned Rookie
    26 days ago

    next morning still no fix, i don't think i will be able to play this new gamemode "Road to Superbowl" ): I don't know what is wrong with this game

  •  When using tokens or coins when trying to enter H2H Road to the Super Bowl. It crashes to main menu.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Marking as solved only for visibility. We are currently working on getting this fixed. 


    Hey everyone, 


    We appreciate the heads-up on this. 


    We are currently working on fixing the issue with the Road to the Super Bowl H2H event. At the moment I'm afraid I don't have a time frame on when this may be fixed, but I will follow up here and let you know as soon as I have any news. 

    Thanks for being patient with us while we're working on getting this fixed. 

  • Ransom2x's avatar
    Ransom2x
    Seasoned Rookie
    25 days ago

    Yeah, no worries, I hope it gets solved asap I shall do my bes to be patient until that time. Have a good day Kent.

  • It’s not just road to the Super Bowl, i can’t even access challenges or a regular game on Ultimate team… i been like this since last Friday and gotten 0 responses back …

  • n3wjay's avatar
    n3wjay
    22 days ago

    Similar issue I am facing with the H2H play with friends mode as well. See attached for the issues I'm seeing in case anyone else is receiving these. I just hope it's fixed in a timely manner just bought the game and I can't play with my nephew the only reason I even got it tbh.

About Madden NFL 25 Technical Issues

Need support with tech, connectivity or performance issues in Madden NFL 25? Join us to discuss troubleshooting.619 PostsLatest Activity: 4 hours ago