Re: Madden 25 not launching

@redpieface64 

Reboot your console and router and then retry.

If the issue persists, it may help to set your DNS settings to use Google Public DNS: 

8.8.8.8 and 8.8.4.4

https://developers.google.com/speed/public-dns/docs/using

You can do this via your console network settings.

Thanks.

Hello, thanks for that info but when I switch the dns I still have the same issue, I factory reset my consol and still can’t load the game.

I am also having the same issue. My Xbox series x copy of the game loads fine. But when I try to load up the madden Xbox one version it crashes. I tried everything. Even a second console and it still crashes. 

Yes for me the ps5 version doesn’t load at all but the ps4 version loads fine 

Nope doesnt work. Its something with the server at EA that allows the game to use online modes. If the console is offline. I can go into Madden 25 Xbox One version.

I've mentioned this in the other post in other forums here

Having the same problem. Xbox One version on a Series S console. Loads, says the roster couldn't be downloaded and then dashboards.

I’m having the same problem on PS5. Both NCAA 25 and Madden 25 have crashed on me multiple times to the point it’s unplayable. The only games in my library that does it. Tried all the “solutions” but nothing works. 

Yup I know. Only offline modes like franchise, play now, pro bowl, skills trainer and practice work.

the issue with madden crashing is linked to the EA Account. So who knows if they can fix it with a patch or fix individual accounts …

I believe that this year's madden has turned me away from the game I've been a loyal madden mut player butafter all the issues I've had with it this year unless something changes I'm done 

@Marksboy84 @redpieface64 @5a75768c928e3c36 @hbohn001 @vkrrmj3 

Some more steps to try:

1. Repair/verify/rebuild as below
2. Full uninstall and reinstall
3. Check for account issues with an EA Advisor

PlayStation: Boot in Safe Mode, Option 5 Rebuild Database: https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

Steam: Verify files - https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

EA app: Click Manage button and then Repair

If required, click the following link for help contacting an Advisor:

https://help.ea.com/help/faq/using-ea-help/

Thanks.