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123lowes's avatar
123lowes
Newcomer
1 year ago
Solved

Unable to connect to EA servers

I’m getting the “Unable to connect to EA servers, please try again later” message since yesterday. Other games load fine, but EA won’t load in Madden 25 or NCAA. I’ve reset, reboot, logged out and back in, unplugged, restarted modem, changed DNS. Please help!

  • EA_Shepard's avatar
    EA_Shepard
    1 year ago

    @LawrenceW327 Gotcha, Thanks!

    Do this: Go to EA.com and log in with your EA account.

    Go into the connections tab and make sure the right PSN is linked

    If it is, reset the EA password

    If it is not, you need to log into the EA.com site with your PSN ID and check out which EA account it is linked to.

    Then, reset the password to that EA account if you have access to it.

19 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @123lowes 

    Hey there! Just checking in to see if you're still running into any issues with the game. If you need a hand with anything else, feel free to reach out.

    We're here to help!


    Thanks!

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @MR_RAINEY143 Hey, so when these issues happen, we can assist in troubleshooting the technical issues but we cannot grant games/wins/loses to an account. There is not currently a way to do so.

  • DarloMatt's avatar
    DarloMatt
    Seasoned Rookie
    1 year ago

    Every time I go into H2H I get this error message and it boots me out of the game. Have done all of the line up resolutions and nothing works! Help! Gamer tag is Darlo_Matt90 and I'm on PS5

  • subject Madden 25

    Product: Madden NFL 25
    Platform:Xbox Series S
    Please specify your platform model. Microsoft Xbox Series S
    What is your gamertag/PSN ID?
    Date/time issue occurred 11/2/24
    What type of issue do you have? Gameplay
    Which mode has this happened in? Franchise Mode
    Is your Franchise league a Cloud save or Offline save? Cloud
    What is your Franchise League Name? -
    Summarize your bug I cant log in to servers for two days
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? trouble shoot my account
    What happens when the bug occurs? I get the error saying servers arent available when I know they are.
    What do you expect to see?Bug

    Im having trouble connecting with Ea servers for the last 2 days. Ive tried resetting, redownloading, changing my connection and hardwiring. Please advise!

    iM ON XBOX NEXT GEN 

  • I havent been able to play any sort of online games (MUT mostly) because it always says our servers cannot process your request at this time. please try again later. this has been going on for like 2 weeks what do i do

  • Hello! I just bought and downloaded Madden 25 for my PC through Steam. I am trying to play it now but each time I click on it to play it I get messages about not being connected to the internet. It starts to prepare the game and even gets to the initial loading box thing but then I get a no internet message and can't play the game. Other people have talked about similar issues with other games online and have said that nothing has fixed it. Has anyone else run into this issue with Madden 25?

  • I was loading into my conference championship game and it was against a Playstion player (i am on Xbox) he backed out of the game because it never loaded and it counted as a lost. I have streaming video proof. I want the game to not be recorded as a lost

  • @DilfIsaiah Same here, everytime I try and sign I get an error message and yet every time I look to see if the servers are down it says no

    Beyond frustrating

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