Unable to join the session as all players were not on the latest version

I play on Xbox Series X and my gamertag is Stretch8478 on that console I also have this problem with an error saying me or my friend isn’t on the latest version yet both of us have no updates this problem we noticed so far was for online head to head and when we tried to play each other in franchise mode.

DeWare 94 (Xbox)

XSX (friend is on Series S)

Yes, same as those above

Nope! Tried Superstar KO and even Solo Challenges co-op, also play a friend... We can't join each other at all! We only play mut squads and we spent a lot of money, but we DO game share the actual game, but we buy points for packs... Wondering if there is a glitch with game share on Madden 25? Never been an issue before.

We both tried turning cross play off and on, doesn't work. We've tried inviting to trios squads and duos squads, doesn't work.

Can't right now as he's at work I'm at school.

However, it's very disappointing.. we almost want a refund as we can't play the modes we want to play.. we are just waiting... Squads glitches has happened before and we were locked it for weeks before for a previous Madden. I hope you can escalate this to your team and get a patch out quickly because our game is just useless now and I purchased the deluxe edition for 3 days early access and it's pretty much useless as I dont play solo...

Thanks!

• EA ID (PSN ID/Gamertag): CostSpoon102632
• Which platform are you on? Xbox
• Are you getting an error message? No my friend is too
• Does this only happen in one game mode? Happens in all online game modes and expect for franchise
• Please share any steps you've tried so far to resolve the issue: I have tried everything so don’t give me any recommendations just update the game and fix it
• If possible, share a Screenshot or Clip...

I don’t have one but I believe the problem is due to we are game sharing . That’s seems to be happening to all of us trying to play with our friend we are game sharing with