Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHi @Ruffonez
Would it be possible to get more information on this?
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Does this only happen in one game mode?
- Please share any steps you've tried so far to resolve the issue:
- If possible, share a Screenshot or Clip...
Cheers!
- 2 years ago
- EA ID (PSN ID/Gamertag): Ruffonez
- Which platform are you on? PS5
- Does this only happen in one game mode? any time trying to send h2h game play with friends
- Please share any steps you've tried so far to resolve the issue:
- If possible, share a Screenshot or Clip...
- EA_Illium2 years ago
EA Staff (Retired)
Hi @Ruffonez
Thanks for the additional info! Can we try a few steps first based on your platform and let us know if this continues?
Spoiler- Make sure you have the latest software update.
- Troubleshoot your connection to EA games
- Unplug any devices attached to the USB slot.
- Perform a power cycle.
- Restore the license for the game.
- Go to Settings on your PlayStation.
- Click Account Management then Restore Licenses.
Cheers!
- 2 years ago@EA_Illium sure - should i try now? or let me know when
About Madden NFL 25 Technical Issues
Need support with tech, connectivity or performance issues in Madden NFL 25? Join us to discuss troubleshooting.1,107 PostsLatest Activity: 4 days ago
Recent Discussions
Can’t play madden
Solved4 days ago- 10 days ago