Forum Discussion
EA_Illium
EA Staff (Retired)
11 months agoHi @Ruffonez
Thanks for the additional info! Can we try a few steps first based on your platform and let us know if this continues?
Spoiler
- Make sure you have the latest software update.
- Troubleshoot your connection to EA games
- Unplug any devices attached to the USB slot.
- Perform a power cycle.
- Restore the license for the game.
- Go to Settings on your PlayStation.
- Click Account Management then Restore Licenses.
Cheers!
11 months ago
tried all of the suggestions still not working - can you call me to try and fix? 917-922-2986 - this is extremely frustrating
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