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cujun's avatar
cujun
7 months ago
Solved

Deleted post

I'm sure this will also be deleted, but my calling all community managers topic is gone. Any answers to why?  My questions in that thread are valid and we as a community need answers not censorship!...
  • EA_Aljo's avatar
    EA_Aljo
    7 months ago

    @cujun 

    Thanks for those details. It's possible the reward is delayed. If it doesn't show up after 24 hours, please open a case with an advisor so they can investigate this further.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
7 months ago

@cujun 

I'm not seeing where any of your posts were deleted. You should be able to find them all by viewing your profile.

  • cujun's avatar
    cujun
    7 months ago

    @EA_AljoThank for the response. I only see the stats for how many post, not the post themselves. Really that's not important, what is important to me and others is getting answers about the CUT level 20 item we're not getting in MUT 25. Hope you're able to answer and help.

    Thanks in advance!

    Edit: Nevermind I found it in another post.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      7 months ago

      @cujun 

      Which item is that specifically?

      • cujun's avatar
        cujun
        7 months ago
        Below is the post I made for your viewing.

        Please read this thread and respond to my and others post about the MUT25 XP set token from making level 20 in CUT. There are other threads about this issue.



        Ignoring this issue from people won't make it go away. My opinion is to follow your company's practices at the end of MUT24 and just give everyone that earned the level 20 CUT reward the MUT Tip. It'll give some people two but you're only able to use one. It'll be binder trash for the ones that got it originally but that's what was done in MUT 24 for one of the last promos welcome packs.



        Again people shouldn't because of no fault of their own be at a competitive disadvantage because your company won't fix the issue. While I understand this is only the second day of MUT25 but the silence about this is the main issue. Let people know that it's a known issue and we're working for a fix. Silence is deadly in customer service.



        Look forward to a response.

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