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@cujun 

Apologies for the frustration with this. Unfortunately, I don't have an update. There is a delay with receiving these rewards. For some, they come through quickly. For others, it's taking a lot longer. The best I can advise is to keep waiting or contact an advisor to see if they can assist.

@EA_Aljo Well this morning on GMM it was yet again promised that the UA and Season One XP item would be dropping today after the team found the issue. Yet here I am along with others not having the items in question once again in MUT. There literally can't be anymore excuses. I don't believe there are enough words in the dictionary to spell out the frustration level about this. If there weren't so many others still missing the items I would think I'm being punked. To save you some time I know I'll be told there's nothing you can do and to wait yet AGAIN for 24 hours and contact an advisor which will then send me here. This action by EA in general feels like theft by well ummmm I would rather not get banned so I'll keep it to myself. I'm for sure one of the oldest people coming here to "Answers HQ" to get, umm well answers and not getting any. I'm old enough to know I don't have the patience for this level of incompetence. If I ran my company before retiring the way this company runs, I would have been out of business. Any updates would be great. I also guess I'll watch GMM tomorrow and get the same promise that it'll be fixed. Over promising and under delivering should be EA's tag line. Thanks for allowing this rant. /rant off