Forum Discussion

Aplsctklbx's avatar
2 years ago

Error message upon selecting my lineup

For about the past day and a half, I've been able to play the game just like usual, but whenever I go into Ultimate Team and attempt to access my Lineup, I'm booted out of the game mode and given an error message reading "Our servers cannot process your request at this time.  Please try again later."  This is the case no matter how I attempt to access the lineup screen, whether from the My Team tab, the Play tab, the H2H Squads menu, etc.  As far as I can tell, this is the only thing currently wrong with the game for me.  I can still play Ultimate Team, access challenges, play Head to Head, and even change my lineup by manually selecting a card and promoting that player to the starter at their given position.  But whenever I try to access my lineup directly, I get the same error message despite remaining connected to the EA servers and being able to re-enter Ultimate Team immediately.  I've already tried closing out of the game, uninstalling and reinstalling the game, and power-cycling my Xbox Series X console.

10 Replies


  • EA Sports...are you going to reply to this error message and provide a fix? Our well earned money was spent on your product. We expect adequate support. Please respond acknowledging EA Sports is aware of this issue and if a solution is being worked on. It is sad and very disappointing EA Sports is ignoring us. PLEASE RESPOND!!!

  • I still have this error message. No matter what I do this error message remains. I went through every team captain (only one in my lineup) and do not see anything I could change or update. What is causing this error message? Any help/advice would be much appreciated.

  • I am in 100% agreement with you...this issue needs immediate attention and a resolution now!!!

  • EA Sports...is there anyone at EA Sports that reads these messages? When is a fix to this issue going to be available? 

  • ducree18's avatar
    ducree18
    11 months ago

    New updates and promos come out but we still dealing with the same issues 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hello, everyone. It's possible this is due to using specific chemistries. Please see the thread here.

    If that doesn't help, try setting your lineup to the best overall.

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