Forum Discussion

Angelot313's avatar
Angelot313
Rising Rookie
7 months ago

Got Van Noy instead of Fitzpatrick

please help, my xbox gamertag is AngeloBeast T, I dont want this guy and earned fitzpatrick please help  
missing content
xbox
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
7 months ago

Angelot313 If the wrong rewards were given, you have to contact support so that they can verify the wrong ones were applied. If it were a case of accidentally picking A over B, sadly, that is not a situation that we can accommodate as we don't change rewards that were applied to an account.

Fur1ousstylez's avatar
Fur1ousstylez
Rising Novice
7 months ago

There are several people who have this happen, but you aren't answering people.... Please get this corrected.... I still haven't received my Season 6 rewards and I have emailed "SUPPORT" over 15 times and now I got Van Noy instead of Patrick when  I was Top 100 again!!! As gamers we really shouldn't have to take screenshots to prove anything when it's your system that keeps messing up and we aren't getting any help fixing it. 

  • Angelot313's avatar
    Angelot313
    Rising Rookie
    7 months ago

    Fur1ousstylezFR, we shouldn’t get penalized for their system making mistakes, and now they banned me from contacting support 🤣🤣

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