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34dunk's avatar
34dunk
1 year ago
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I always get “Connection Lost” on MUT 25

Hello, whenever I go to ultimate team and play my first game of the day, I get disconnected from EA servers. I then have to restart my game to go back to ultimate team which is bothersome. This happe...
34dunk's avatar
34dunk
1 year ago

@EA_Illium Thank you for your response! I tried to restore license and so far I think it’s helping. If I continue to encounter errors how would I be able to do a power cycle on ps5? Other than that I have tried everything else. 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
1 year ago
Hi @34dunk, Yes if the message returns, give a power-cycle a try first and let us know if it keeps up!

  • 34dunk's avatar
    34dunk
    1 year ago

    @EA_Illium  Ok, thank you! I will provide updates if I have any questions regarding the error. 

  • 34dunk's avatar
    34dunk
    1 year ago

    @EA_Illium  

    Hello, I wanted to inform you that this error just happened again when I was playing a solo battle on MUT. This error happens most of the time when I play my first game of the day whether it’s H2H or solo seasons/battle. I get the error then have to restart the game. I tried the power cycle as well but that didn’t seem to help. 

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