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heaven4242's avatar
heaven4242
7 months ago
Solved

Madden 25 Our servers cannot process your request at this time.

I keep getting the following error: Error… Our servers cannot process your request at this time. Please try again later.  this happens when I try to play anything in ultimate team. I also tr...
  • EA_Illium's avatar
    EA_Illium
    7 months ago
    Hi @heaven4242, Can you try generating a new lineup in MUT and confirm if the error message continues?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

@Madshr07 

It's working for most everyone so we need to figure out why it's not working for you. Possibly you're between updates so let's make sure your Madden 25 is current. Highlight Madden 25 and press the Options button on your controller. Then select 'Check for update'. 

Have you tried using a different PSN ID? That would help narrow this down to an account issue.

@SlapShotSal 

Don't pick the option for connection issues. You could try 'I need help loading my game' since you can't load into MUT.

SlapShotSal's avatar
SlapShotSal
6 months ago

Got the update yesterday. Was hoping that would fix problem, but did not.

Yes, I made a second PS and also EA account. Same issue.

Thanks, I will go to help and use the "can't load" option.